PURCHASE TERMS                                                                                                           

General

  1. When you purchase any product (the "Product(s)") and/or handling, delivery and/or any other services (the “Service(s)”) from GIDCI Hardware Shop. ("us", "we", "our") on https://www.gidcihardware.com/(the "Website"), you conclude a legally binding agreement with us based on these Terms of Purchase. Each order under which you purchase Product(s) and/or Service(s) shall be referred to as an "Order".
  2. You should read these Terms of Purchase together with the Terms of Use, the Privacy Policy, and the  Cookie Policy. The Terms of Use and the Privacy Policy shall be incorporated into these Terms of Purchase by reference.
  3. In the event of any inconsistency between these Terms of Purchase, Terms of Use, and the Privacy Policy, these Terms of Purchase shall prevail.
  4. You agree that we may modify these Terms of Purchase without liability and without prior notice to you. The modified Terms of Purchase will be posted on the Website, and will come into effect from the date of such posting. You are advised to check for updates to these Terms of Purchase regularly, prior to purchasing any Product(s) on the Website.
  5. You understand that you must, at your own cost, provide telecommunication services, computers, and other equipment or services necessary to access the Website. You must comply with all the rules and regulations that apply to the means that you have used to access the Website (e.g. Internet access).
  6. We will do our best to check the Website for viruses but we do not warrant that the Website is free of viruses or other malicious content.
  7. All decisions and determinations made by us under these Terms of Purchase are final. 

 

Product(s) – Description and Prices

  1. We may temporarily or permanently remove any Product(s) and/or Service(s) from the Website at any time, with or without notice to you.  
  2. All Products sold through the Website are intended for domestic use only.
  3. We try our best to make sure that all information on the Website, including descriptions of the Product(s) and/or Service(s) and listed prices are accurate at all times.  
  4. When browsing the Website, the colors of Products may vary depending on a number of factors, such as the display settings of your computer monitor.  
  5. Pictures and images on the Website are for illustration purposes only. For an accurate description of any Product and details of what is included with the Product, please read the Product description.  
  6. Unless otherwise stated, all Product prices shown on the Website are quoted in Philippine peso per unit and are inclusive of applicable taxes.  
  7. We do not guarantee that:
  8. the Product or Service prices on the Website will be the same as the in-store prices (and vice versa);
  9. any promotion that is offered on the Website will be available in-store (and vice versa); and
  10. any Product or Service that is offered for sale on the Website will also be offered for sale in-store (and vice versa).  
  11. We reserve the right to adjust prices, Products, Product descriptions and special offers at any time and at our discretion. 

 

Placement of Orders

  1. When you place an Order, you represent and warrant to us that:
    • you are at least 18 years of age;
    • if you are not at least 18 years of age, you have obtained the consent of your parent or guardian to place the Order;
    • you are duly authorized to use the customer account under which you have placed the Order; and
    • you are a resident of the Philippines. 
  2. You will also need to provide us with an active email address and a telephone number so that we can easily contact you.  
  3. Your Order counts as an offer to purchase the Product(s) from us, at the prices set out on the Delivery Notification email.  
  4. After placing your Order, you will receive an order confirmation email. This contains an order number, details of the Product(s) you have ordered, and the total cost of the Order  
  5. The Order confirmation email does not constitute our acceptance of your Order.  
  6. The sale of Products is subject to availability. We will contact you in the event any Product that you have ordered is not in stock.  
  7. Your Order is only deemed accepted by us when we send you the Delivery Notification email. 

 

Delivery of Orders

  1. All delivery and assembly services are provided by our third-party service provider. 
  2. The delivery fees are based on the delivery of one Order to a single address within the Philippines. Promotional delivery fees may apply at our discretion and may be withdrawn at any time before the Order is confirmed. 
  3. We will try our best to meet your chosen delivery date and timeslot, however, there may be times where we are unable to do so, and when this happens, we will contact you to re-arrange the delivery date and timeslot. 
  4. You shall inform us of any delivery restrictions or difficulty in accessing your property when you place an Order, and ensure that the relevant permits are obtained from the building/residential management prior to the scheduled delivery date.  If you live in a gated community, compound, or condominium complex, you shall be wholly responsible for obtaining clearance or permits for the entry and exit of the delivery personnel from such gated community, compound or condominium complex. This includes prepaying or clearing any fees that are assessed against delivery vehicles or personnel.  
  5. Our service providers are not obliged to wait for you to grant our service providers access to the property as they will have to fulfill other deliveries scheduled for the day. If they leave, any attempt at re-delivery shall be subject to a re-attendance fee.
  6. On delivery, it is your responsibility to examine the Product(s), check the condition of the packaging, and ensure that the correct number of packages has been delivered and you will be asked to sign the proof of delivery to confirm this. If there are any issues, you should detail this accordingly on the proof of delivery. Missing Product(s) will be re-ordered and damaged/incorrect Product(s) will be returned and replaced and delivered free of charge only if you highlight it on the point of delivery. If you refuse to sign the delivery document, this will be taken as a refusal to accept delivery. 
  7. Please make plans to be available to accept your delivery. If you are not available, there must be a person aged 18 years and above that is capable of receiving delivery on your behalf, and you agree that we can rely on such person's instructions as if they were your own. We are not obliged to verify that that person has been authorized by you to receive delivery of the Order. Our service providers are not permitted to leave any Product(s) that have not been signed for. In the event of an unsuccessful scheduled delivery, a re-attendance fee shall apply for the next delivery attempt. 

Force Majeure

  • We will not be responsible for any delay or failure to comply with these Terms of Purchase if the delay or failure arises from any event, which is beyond our reasonable control. Such events would include (but are not limited to) fires, floods, earthquakes, storms, natural disasters, war, civil unrest, acts of terrorism, or malicious damage to or destruction of our premises, equipment, or goods.

Quantity Limit

  • To ensure our Products are available to more customers, we reserve the right to limit quantities available for purchase. Quantity limits may be applied per order, per person or household, or to orders that use the same credit card, debit card or E-wallet account; billing and/or delivery address; or share any other account or order attribute. We reserve the right to cancel orders if you attempt to circumvent quantity limitations (e.g. by using multiple email addresses or accounts to order more than a stated limit or by placing multiple, excessive orders of the same product, etc.).